Canada Customers - Contact and Claim Form Information

OneMain Solutions is a family of insurance companies, including American Health and Life Insurance Company and Triton Insurance Company, with over 74 years of experience. If you have an insurance policy with American Health and Life Insurance Company and/or Triton Insurance Company through your Fairstone Financial loan, there are several ways you can get in touch with us as shown below. Please note that other information on this Website is only available for customers residing in the U.S.

Call Us

We are here to answer any questions you may have about your policy, or any questions in general.

1-800-285-8623

Email Us

You can email us at:

OneMainSolutionsCustomerCare@onemainfinancial.com

Attention: Our company takes your information security very seriously, please use caution when sending your own personal information through e-mail. We will only be able to respond to general questions through e-mail correspondence. If you have questions or correspondence which requires you to include personal information, or will require proper customer verification, please call our offices during normal business hours.

Write Us 

You can mail general correspondence to:

1420 – 380 Wellington Street


London, Ontario N6A 5B5

Email your claim form

You can email your claim form to us at:

InsClaims@onemainfinancial.com

Attention: Our company takes your information security very seriously, please use caution when sending your own personal information through e-mail. We will only be able to respond to general questions through e-mail correspondence. If you have questions or correspondence which requires you to include personal information, or will require proper customer verification, please call our offices during normal business hours.

Compliance or Customer Concerns

Phone: 1-844-621-8014 ext. 6

Email: Denis.Martel@onemainfinancial.com

Attention: Our company takes your information security very seriously, please use caution when sending your own personal information through e-mail.  We will only be able to respond to general questions through e-mail correspondence.  If you have questions or correspondence which requires you to include personal information, or will require proper customer verification, please call our offices during normal business hours.

Are you a customer based in the USA? You can find the resources you need on the home page.